Privacy policy.

Last updated: 3 September 2025

At Big Drizzle, we take your privacy as seriously as we take our toppings. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our business.

1. What Information We Collect

We may collect personal information when you:

  • Visit or browse our website

  • Place an order or make an enquiry

  • Sign up for our newsletter or promotional offers

  • Contact us by email, phone, or social media

The information we collect may include:

  • Your name and contact details (email, phone number, delivery address)

  • Business details (if ordering on behalf of a company)

  • Payment information (processed securely via third-party providers)

  • Any other details you voluntarily provide to us

We also collect non-identifiable information such as website analytics, cookies, and IP addresses to improve your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Respond to your questions and enquiries

  • Send you updates, special offers, or product news (if you’ve opted in)

  • Improve our website, products, and services

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We respect your privacy and will never sell your personal information. We may share your information with:

  • Trusted service providers (e.g. couriers, payment processors) to fulfil orders

  • IT and website support services to help us run smoothly

  • Regulators or legal authorities if required by law

All third parties are required to keep your information secure and use it only for the purposes we’ve outlined.

4. How We Protect Your Information

We take all reasonable steps to protect your personal data from misuse, loss, unauthorised access, modification, or disclosure. Our website uses secure connections (SSL), and any payment information is encrypted and handled through trusted providers.

5. Cookies & Website Tracking

Our website may use cookies and analytics tools to:

  • Improve your browsing experience

  • Understand how visitors use our website

  • Deliver relevant content and offers

You can disable cookies in your browser settings, but this may affect how our website functions.

6. Accessing or Correcting Your Information

You have the right to access, update, or correct your personal information at any time. Simply contact us at sales@acaisupply.com.au and we’ll help you out.

7. Marketing Communications

If you’ve opted in to receive marketing communications, we may send you news, promotions, or updates about Big Drizzle. You can opt out anytime by clicking “unsubscribe” in our emails or contacting us directly.

8. Overseas Disclosure

We generally do not disclose personal information outside Australia. If we ever need to, we’ll take reasonable steps to ensure it is handled in accordance with Australian Privacy Principles.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or the law. The updated version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch: